Terms of Service

Last updated: 5 October 2026

1. Agreement

These Terms are an agreement between you and Quality Group, Baijnath, Himachal Pradesh 176115, India, which provides PostPilot under its Zyps brand (“we”, “us”). By signing up, paying or using PostPilot, you agree to these Terms, our Privacy Policy and our content rules below. If you sign up for a business, you confirm you are authorised to bind it. You must be 18 or older.

2. The service

PostPilot is software that runs on your computer. It uses AI to write social media posts for your business and publishes them to the accounts you connect. To use it you need:

• a computer that is switched on and online at your posting times;
• your own accounts on the social platforms you want to post to;
• your own API key for the AI that writes posts (Anthropic Claude), and optionally for image AI (OpenAI or Stability AI). Charges from those AI providers are billed to you by them and are not included in the PostPilot price.

Social platforms change their rules and technology, and can restrict or remove access at any time. We do not control them and cannot guarantee that every platform will stay available, that every post will be published, or any level of reach, followers or sales.

3. Plans and payment

• Prices are shown on our pricing section and are charged monthly. Indian prices are in rupees; international prices are in the local currency shown at checkout.
• There is no free trial. Your licence key is issued once your payment is confirmed.
• Payments are processed by Cashfree Payments (India) or Stripe (international), under their terms.
• Each licence may be used on one computer at a time. You may ask us to move it to a new computer.
• Before each renewal we send you a reminder and a payment link. If a renewal is not paid, your licence stops working after a short grace period.
• We may change prices for future billing periods. We will tell you by email at least 15 days before a change applies to you.

4. Cancellation and refunds

You can cancel at any time by emailing zypsapp@gmail.com from your account email. We cancel immediately and you will not be charged again. No questions asked.

Payments already made are for the current monthly period and are not refunded, except where the law requires a refund or where we failed to provide the service because of a fault on our side. If you were charged in error, email us within 7 days and we will refund the full amount to your original payment method within 7–10 working days of approval.

5. Your responsibility for your content

Posts are written by AI from the information you give, and are published from your accounts under your name. You are responsible for everything PostPilot publishes for you, as if you had written it yourself. In particular:

• check that offers, prices, claims and contact details are accurate;
• make sure you have the rights to any names, logos, images or text you supply;
• follow the rules of each social platform, and advertising and consumer laws (including the ASCI Code in India);
• use the approval feature, or review posts regularly, if accuracy matters for your business.

AI can make mistakes. We do not check the accuracy of AI-written posts.

6. Content rules

You must not use PostPilot to publish content that:

• is illegal, or promotes illegal goods, services or activity;
• is hateful, harassing, threatening or violent, or discriminates on grounds such as religion, caste, race, gender or sexuality;
• is sexually explicit, or involves minors in any harmful way;
• is fraudulent or misleading, including fake reviews, false health or financial claims, and scams;
• infringes anyone’s copyright, trademark or other rights;
• is spam, or tries to manipulate platforms or audiences.

Posts are checked automatically against these rules before publishing. Posts that break them are blocked. Depending on how serious and how frequent the breaches are, we may warn you, suspend your licence, or permanently ban you (and the email and phone number used) without a refund. You may appeal by emailing zypsapp@gmail.com.

7. Acceptable use

You must not copy, resell, reverse-engineer or share PostPilot or your licence key, try to bypass licence checks, or interfere with our servers.

8. Ownership

We own PostPilot and its software. Your subscription gives you a personal, non-transferable licence to use it while your subscription is active. You own your business information and the posts published for you.

9. Availability and updates

We aim to keep PostPilot running reliably and send regular software updates, but we do not promise it will be uninterrupted or error-free. We may change features over time; if we remove a major feature of your plan, you may cancel and we will refund any unused part of the month.

10. Limits on our liability

To the extent the law allows, PostPilot is provided “as is”. We are not liable for indirect or consequential losses (such as lost profits, lost business or reputational harm), for actions taken by social platforms (such as removing posts or suspending your accounts), or for content published from your accounts. Our total liability to you for any claim is limited to the amount you paid us in the 3 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

11. Indemnity

You agree to cover our reasonable costs if someone makes a claim against us because of content published from your accounts or your breach of these Terms.

12. Ending the agreement

You can end it by cancelling. We can end or suspend your licence if you break these Terms, with notice where reasonable. Sections 5, 8, 10, 11 and 13 continue after the agreement ends.

13. Governing law

These Terms are governed by the laws of India. Subject to that, the courts at Baijnath, Himachal Pradesh have exclusive jurisdiction over any dispute arising from these Terms or PostPilot. This does not take away any rights you have under the consumer protection laws of India or of your own country.

14. Changes to these Terms

We may update these Terms. We will tell active customers by email at least 15 days before important changes take effect. Continuing to use PostPilot after that means you accept the new Terms.

15. Contact and grievances

For complaints about the service or these Terms, contact our Grievance Officer. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.